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May 25, 2026 • Business Culture, Executive Coaching, Leadership, Marcus Brecheen

One of the more revealing questions in the future of work is not whether organizations are adopting AI.

They are.

The better question is whether anyone is taking real responsibility for the human cost that can come with it.

The January 22, 2025 Harvard Business Review article “9 Trends That Will Shape Work in 2025 and Beyond” raises that concern directly in its discussion of responsible AI.

Drawing on Gartner research, the article notes that in a July 2024 survey of 243 CIOs, only 21% said they were  focused on mitigating the potential negative impacts of AI on employee work, and only 20% said they were focused
on mitigating the potential negative impacts on employee well-being.

That should trouble every leader.

Because AI does not only change output. It changes the lived experience of work.

It can reshape pace, pressure, visibility, expectations, autonomy, and trust. It can create uncertainty about value, fear about replacement, resentment about uneven adoption, and exhaustion from yet another layer of change.

These are not side effects. They are leadership concerns.

And if technology leaders are not meaningfully assessing and reducing those risks, then who is?

This is where many organizations quietly drift into danger.

They measure implementation, efficiency, and scale, but fail to measure friction, anxiety, confusion, and cultural strain. They celebrate deployment while ignoring the human wake behind it. Over time, that becomes expensive. People may comply outwardly while disengaging inwardly. They may use the tools but lose trust in the system that imposed them.

The deeper issue is stewardship.

Leaders are not only responsible for what technology can do. They are responsible for what its use does to people. That requires more than innovation. It requires moral seriousness, organizational honesty, and the courage to ask not only, “Can this improve performance?” but also, “What is this costing our people?”

The future will belong to organizations that do both well: adopt new tools with conviction, and protect human beings with equal conviction.

Anything less is not wisdom. It is acceleration without care.

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